Privacy Policy

www.effectivethoughts.co.uk ~ effectivethoughts@gmail.com

 

Our Privacy Policy - Protecting your confidentiality, your information and using it responsibly - Effective Date: 01/01/2024

 

Protecting your privacy

At effectivethoughts.co.uk, we value our customers’ privacy and guarantee complete transparency about why we need the personal information we request and how we will use it. We are totally committed to protecting your information and using it responsibly. If you have any questions about this privacy policy and how we use your information you can contact us by email at effectivethoughts@gmail.com.  We can also send this as a PDF.

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Key commitments

☼ With your consent, we will provide you with a quote, process and fulfil your order, and share any offers/updates

☼ We never share any of your information with third parties at any time outside of our commitments to you

☼ We promise to keep your electronic and hard copy data safe and secure

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Confidentiality: all free consultations, session content, discussions, notes and results will be held in strictest confidence

 

We fully monitor and abide by every actual and prospective customer’s GDPR rights

 

Your right to know

You have a right to know what information we hold about you, and why we have it.

These are some of things you may wish to ask us:

☼ what we use the information for

☼ to be provided with a copy of the information

☼ to be given details of the purposes for which we use the information

☼ persons/organisations to whom the information is disclosed

☼ to ask for incorrect data to be corrected

 

How will we use information about you

☼ We will only use your information where we have a legal basis to do so, and we will always respect your rights

☼ Where we use your information, it will be because you have consented to us doing so for a specific purpose such as registering your interest in our services, requesting a quote or placing an order

 

​How we use your information to fulfil your requests and support you

We will use your information to respond to or fulfil any requests, complaints or queries you make to us.  If you contact us directly, we will use the information you give to us to handle your enquiry or request. This may include responding to your query or feedback, or sending you relevant information, such as product information or quotes, or fulfilling our delivery commitments toyou.

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We will never share your information with third party organisations or with anyone else, unless we are legally required to do so. Should this situation arise, we will seek to inform you and request permission.

 

Where we keep your information

Your information is kept on secure computer/mobile wifi enabled systems, and in secure password protected digital filing systems. This applies to all actual and prospective customer information, for example when we:

☼ market our products or services, or share information, news and updates

This could include:

☼ securely keeping customers’ phone numbers and/or addresses on file

☼ using email address to fulfil invoices or send products/updates

☼ backing up data via cloud systems e.g Google, Amazon cloud server, Wix

 

How long we keep your information

Personal data processed for any purpose or purposes will not be kept for longer than is necessary.

We commit to:

☼ reviewing the length of time we keep personal data; personal records for adults is kept for seven years after the last attendance (in person or virtual)

☼ securely deleting information that is no longer needed for this purpose or these purposes

☼ updating, archiving or securely deleting information if it goes out of date

 

Changes to our Privacy Policy

We may update this policy to reflect changes in how we use your information. You may wish to check this policy each time you provide effectivethoughts.co.uk with your information.  Where appropriate, we will provide you with notice of any significant changes to how we use your information.

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Cookie Policy & third party links (Google Analytics, Stripe, PayPal)

Where users have given their consent to one or more specific purposes, our website will collect some or all of the following data:

☼ Names; Phone numbers; IP addresses; email addresses; browser type and device information; unique identifiers

All data will comply with the above outlined privacy storage and deletion.

Google Analytics, PayPal and Stripe are used on the website as follows:

☼ Google Analytics is a web analysis service provided by Google Inc. Google uses the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services

☼ PayPal and Stripe are payment services, each with defined and bespoke PrivacyPolicies

 

 

 

Latest update: 14/09/2024

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